Shipping policy

We're a small brand and we ship with care. Here's what to expect.

Processing & dispatch

We aim to dispatch all orders within 3 business days of your order being placed. You'll receive a confirmation with tracking details once your order is on its way.

Delivery times

Once dispatched, estimated delivery is 5–10 days depending on your location. Please note these are estimates and can occasionally be affected by carrier delays, public holidays, or remote delivery areas.

During sales & promotions

Order volumes increase significantly during sale events, so dispatch and delivery may take a little longer than usual. We really appreciate your patience — every order still gets the same care.

Questions about your order?

If you're ever worried about your delivery or ETA, or have a question about a product, please don't hesitate to get in touch at [contact email]. We'll always do our best to help.