Terms of service

Welcome to Poppet. By accessing or using poppetplay.com and placing an order, you agree to the following terms.

1. Our products

We sell baby and children's toys and related products. We do our best to display product colours, descriptions, and details accurately, but slight variations may occur due to screen settings and product batches. We reserve the right to limit quantities, discontinue products, or correct errors at any time.

2. Pricing & payment

All prices are listed in [currency] and are subject to change without notice. We reserve the right to correct any pricing errors, including after an order has been placed. Payment must be received in full before an order is dispatched.

3. Orders

We reserve the right to refuse or cancel any order at our discretion, including where we suspect fraud or an error in pricing or product information. If we cancel an order you've paid for, we'll issue a full refund.

4. Shipping, returns & refunds

Orders are subject to our Shipping Policy and Returns & Refund Policy, which form part of these terms.

5. Intellectual property

All content on this website — including our brand name, logo, text, images, and designs — is owned by or licensed to Poppet and may not be copied, reproduced, or used without our written permission.

6. Acceptable use

You agree not to use our site for any unlawful purpose, to interfere with its operation, or to attempt to gain unauthorised access to our systems or data.

7. Limitation of liability

To the maximum extent permitted by law, Poppet is not liable for any indirect or consequential loss arising from your use of our site or products. Nothing in these terms excludes, restricts, or modifies any rights you have under the Australian Consumer Law.

8. Governing law

These terms are governed by the laws of Queensland, Australia, and you submit to the non-exclusive jurisdiction of its courts.

9. Changes to these terms

We may update these terms from time to time. The version published on this page at the time of your order applies to that purchase.